Fulfillment Policy

Refund Policy

We do not offer refunds. We only offer exchanges.
(Please refer to our refund policy)


EXPEDITED SHIPPING METHODS DO NOT INCLUDE PROCESSING TIME. You will receive an email from info@stillwatervisualsllc.com when your order has been confirmed. Purchased items will be shipped within 5 business days of the order, although most will be shipped within 2 to 3. Please allow up to 2 weeks for your delivery to arrive. If you still have not received your purchase after 3 weeks, please notify info@stillwatervisualsllc.com


All USA orders are shipped via UPS, USPS or Fedex. All international orders are shipped via UPS, Fedex or DHL. Carriers are selected based on the most efficient delivery. International customers are responsible for customs duties and/or brokerage fees in addition to shipping costs assessed during checkout. All Texas residents will incur sales tax as set by the State of Texas and/or the County to which your delivery will be shipped. Please contact info@stillwatervisualsllc.comĀ if you have any questions.